CUSTOMER SERVICE

Our customer service department guarantees complete before and after sales assistance. For all requirements email info@viadeilibri.it or call +39.0541.1600668.

PRICES
All our prices and costs are in Euro. Any transport costs must be added to these. Prices and offers can change without prior notice.

RETURNED GOODS
In the case of returned goods, first of all e-mail, phone, fax our customer service dept.. Requests must be made within 10 days from receipt of goods. No cash refunds can be made. Goods will be replaced with other articles of your choice. Returned goods have to be in their original conditions and packaging. Please note that the following items are not returnable or refundable for any reason: Videos, DVD, Books, Tattoo Flash designs. JURISDICTION
All disputes shall fall under the jurisdiction of the Court of Rimini, Italy.

PRIVACY
All personal data you supply will be treated in full legal compliance and correctness, taking all measures necessary to guarantee the greatest confidentiality. Personal data will be stored on computers at our head office for the sole purpose of permitting us to fulfil obligations necessary for despatch of your orders. Data will be communicated only to persons directly involved in your order fulfilment (couriers, postal services, banks and similar).

METHODS OF PAYMENT
We accept:

Credit Cards: Visa, Mastercard.
Your online purchase with Credit Card is completely safe and secure. Your final step leads you from www.viadeilibri.it to IWBank where all transactions are processed on a secure server that features SSL (Secure Sockets Layer) technology to protect your information. This server encrypt and verify your credit card number without ever exposing it to human eyes and viadeilibri will never know it.

PayPal
If you alredy are a paypal user, you can pay your purchase using this payment option.